“Joyful Juggler” Front Desk Attendant / Full-time

Website OHspa

Refresh, Renew, Relax

IS THIS YOU?

Ohspa is currently looking for a people-loving, organized, Front Desk Attendant who loves keeping a lot of balls in the air. Keeping busy, meeting new clients, sharing our awesome organic products, and being the backbone of our adored wellness team are a great match for your skills. This charismatic person believes variety is the spice of life and brings light, love and laughter along with their organizational and communication skills to our Valley escape. We want Ohspa to be the best spa on the planet for life balance, personal/career growth, friendship, safety, and making its people and clients super satisfied. We are Island lovers, nature lovers, wellness nuts and enjoy a good laugh. How about you?

WHY US?
Working at Ohspa is different than working at a city spa or a resort spa.  We are more like a wellness sanctuary.  Many of our treatment rooms and our lounge face the Courtenay River Estuary, providing a free-flowing energy.  We love the details of our space and the intentional placement of flowers, product and little extras. A zen place in every season, we are accessible to so many types of people: locals, visitors, wellness seekers, celebrators, and those in real need of an escape. From the smallest treatment, like eyebrow waxing to a full-on relaxation massage with a facial, we offer our clients a sense of pride in pursuing self-care. Our level of excellence comes naturally, from our practitioners and every member of our team.

The spa world is changing, and we are changing with it.  Our compensation package is rewarding, and we honour flexibility and open communication where individual thought and opinion are respected and encouraged. You can’t put a price on love and there’s plenty of that to go around too.

We have great expectations of our team members – and understand that you of us. Training and education are part of our world, and we never stop growing and searching for the best way to evolve with the world of natural and healthy skin and body care products.

In a nutshell, we are here for you. We value you, want to hear from you and support you in the opportunities and challenges that come your way.

BALLS YOU’LL JUGGLE

  • You love getting to know each of our clients, getting them acquainted with our spa and greeting them when they’ve finished the treatment they’ve been so looking forward to having.
  • You run toward tech. Our new online booking system is made for the organizer and is the control centre of our business. You’ll be best friends with it in no time.
  • What do you do when the lines are ringing? You get a rush because you are confident in managing a multi-line telephone system and are a bit of a chatty Kathy anyway.
  • You feel great booking/scheduling treatments and seeing the available blocks disappear!
  • Health and wellness are your thing, and you enjoy being knowledgeable about our OhSpa treatments.
  • You are eager to learn from your managing team, the estheticians, fellow front desk associates, practitioners, and estheticians.
  • You love our products, packaging them and watching them fly out the door. It’s cool that you also share in the sales we make on them.
  • You have a knack for making the occasional difficult client satisfied. You’re a pro at knowing when to help resolve the problem and when to bring it to the manager.
  • You like a clean spa and jump in to help with general cleanliness upkeep when needed.
  • You are a walking social media post about the awesomeness of our Spa.
  • You’re full of ideas and enjoy participating in ways to make our Spa the best it can be.
  • Ours is a very personal business, and you’re able to keep strict confidences.
  • You are flexible in the hours you work including days, some evenings and weekends.
  • You are really quite amazing to watch as the things you keep in the air are all within your reach (and way more fun than oranges or baseballs!)

EXPERIENCE YOU BRING
• Preferred Education & Qualifications:
• Proficiency with MS word, excel, and the Internet,
• Accuracy with data entry
• Ability to demonstrate excellent phone etiquette
• Effective organizational skills
• Ability to multitask in a fast-paced environment
• Desire to interact with a diverse group of employees and guests
• Exceptional interpersonal and client management skills
• Knowledge of Eminence Organic Skin Care an asset

 

Visa Requirements: Must be legally entitled to work in Canada

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